FAQs
Browse answers to our most frequently asked questions below. If you have a specific inquiry or need project assistance, feel free to contact our specialists.
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Bidding & Ordering
Yes, absolutely. You can email your architectural plans directly to any of our sales consultants. To help them process your estimate efficiently, please include your preferred manufacturers, frame materials, and specific project timelines.
If you don’t have architectural plans, you can send us a detailed materials list. To help us provide an accurate estimate, please include overall dimensions, preferred frame materials (e.g., wood, aluminum, vinyl), operation types (e.g., casement, sliding, bi-fold), glass specifications, and any relevant photos of your existing spaces or project ideas.
Yes. In most cases you can pass Title 24 with the help of an energy consultant.
Delivery & Inventory
We stock select materials—such as hinges, door stops, and thresholds—for immediate pickup. However, most products are custom-ordered. Our sales consultants are happy to assist you through the ordering process, and select items can be available for pickup or delivery within a few days
This depends upon the manufacturer you choose. It can be 4-6 weeks and up to 20+ weeks depending on the product. In addition, it is important to allow enough time in planning stage to review all details of the order and decisions. This process can also take a few weeks to months depending on the project.
Yes. It can be $200+ depending on the delivery location.
No, our shipping and receiving department is closed on the weekends, so weekend deliveries and pickups are not available. We deliver Monday through Friday, and your sales consultant can help you schedule a delivery time.
Installation, Permits & Commercial Services
Yes. While Agoura Sash & Door does not perform direct installation in-house, we partner with a trusted network of highly qualified installation contractors and finish carpenters whom we proudly recommend to our clients.
Yes. We meet on-site with your contractor to review product specifications and verify site conditions. Because your contractor will handle the final installation, they will perform the final measurements alongside our sales consultant to ensure absolute accuracy before ordering.
Most exterior window/door projects require permits. We recommend customers also use a qualified contractor to assist in the process.
Yes. We supply architectural doors, windows, and hardware for a wide range of commercial applications. While installation is coordinated through our network of experienced commercial installation partners, our sales consultants work directly with your project managers and architects from specification through delivery.
